Heading to the ER? Let us know! Our quick On My Way check-in lets us know to expect you, which may save time. You’re not scheduling or reserving a time, as patients with the highest needs are seen first.
Expert ER Care
When the unexpected happens, you need expert, specialized emergency care, advanced imaging and fast admission to a hospital. If you or a loved one are injured or experience chest pain, stroke symptoms or severe stomach pain, don’t hesitate.
You’ll find expert emergency physicians at the AdventHealth Hendersonville ER standing by to help you feel whole. At AdventHealth Hendersonville, you’ll find all that and more in our 24-hour emergency room. We’re proud to maintain an average ER wait time of 30 minutes door-to-doctor, and we're closer than you think.
Our hospital emergency department physicians are provided by Atrium Health Wake Forest Baptist. These leading physicians are board-certified and residency-trained in emergency medicine. With a streamlined admissions process, advanced X-ray, CT scan, and other imaging equipment, and comprehensive laboratory services, you can depend on us to deliver the emergency medical services you need, when you need them. Take comfort knowing we’re close by, safe and ready when you need us. We’ll get you back to the moments that matter most.
Better Care for Older Adults
AdventHealth Hendersonville is proud to have earned the Geriatric Emergency Department accreditation awarded by the American College of Emergency Physicians to emergency departments that have developed a comprehensive approach to caring for older patients.
Older adults visiting our Emergency Department can expect to experience:
- Processes that improve the ER experience for older adults.
- Standardized approaches to care for common geriatric issues.
- Optimized transitions of care from the Emergency Department to other services such as home health, rehabilitation and long-term care.
- Better patient outcomes.
Find Guidance through Care Navigation
We want to do more than just help you feel better — we want to support you fully as you heal. That’s why our ER Navigators meet with every patient to bridge the gap from emergency room to home and beyond. They’re here to connect you with resources, make sure you have a primary care physician and make follow-up calls to ensure you’re getting the care you need once you leave the ER.
Here for Your Behavioral Health Needs
We know that not every medical emergency is about your physical health. In behavioral health emergencies — including trauma, suicidal ideation, depression, panic and anxiety, drug addiction, bipolar disorder, Post Traumatic Stress Disorder, grief and loss, eating disorders and more — our compassionate and experienced health care providers are here for you. If you or a family member comes to our ER in a behavioral health crisis, we’ll connect you with the inpatient or outpatient care you need as quickly as possible.
When the Unexpected Happens, We Support You
- Expert Emergency Care Near You. Ready at Any Moment.
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When to Go to Your Closest Emergency Room
Symptoms like intense pain, a tightening chest, and heavy bleeding can make it hard to think clearly.If you recognize the signs of a medical emergency — weakness on one side of the body, difficulty breathing, chest pain, coughing up blood, or anything else that seems serious — don’t hesitate. Call 911 immediately to be taken to the nearest emergency room. Situations or conditions that require emergency medical treatment may include:
- Complicated Fractures
- Deep Wounds
- Extreme Difficulty Breathing
- Major Head Injury
- Poisoning
- Severe Allergic Reactions
- Severe Burns
- Suspected Heart Attack
- Suspected Stroke
- Vomiting or Coughing Up Blood
What to Expect When You Visit the ER
You have questions. Our compassionate ER team is here to provide the answers. As you voice your concerns, we’re ready to support you, giving you the facts you need to understand both your condition and your care. We’ll have some questions for you, too, because the more we know, the more safely and quickly we can serve you. For starters, we’ll ask for basic information like your medical history and the reason for your visit. After checking your vital signs, our emergency medical team will decide how to bring you relief in the swiftest, safest way possible.
At AdventHealth Hendersonville, formerly Park Ridge Health, we use a process known as triage, so our Hendersonville ER team can prioritize care for those who need it most. Sometimes, this means treating a later-arriving person suffering from a life-threatening condition before someone with a less critical issue. We always strive to keep emergency room wait times as short as possible, so you can get the help you need quickly. When your whole-person wellness hangs on every second, count on us to provide the emergency medical care you need.
To help minimize your stress, you may want to consider keeping an information card with you at all times, perhaps in your wallet or purse. Include the name and number of your primary care physician, a list of your medications and drug allergies, and any advance directives we should know about (like health care proxy or power of attorney). Knowing all the facts, we’re better equipped to help you start healing.
Emergency Room Hours of Operation
Treats more serious conditions and is open 24 hours, seven days per week.
Fast Track Hours of Operation
Treats minor issues and is open 2 pm to midnight, seven days per week.
Directions Address
Take I-26 to Exit 44 (Fletcher/Mountain Home), and follow the blue hospital signs to our Emergency Room, which is clearly marked on campus.
100 Hospital Drive
Hendersonville, NC 28792 - AdventHealth Hendersonville ER Services and Wake Forest Baptist Health
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AdventHealth Hendersonville’s Emergency Department is excited to announce Emergency Physicians are now provided by Wake Forest Baptist Health. Wake Forest Baptist is an internationally known leader in Emergency Medicine Care. It has one of the oldest emergency medicine training programs in the country and its research has helped shape Emergency Care across the United States.
As an academic medical center, Wake Forest Baptist partners with a large network of community emergency departments to bring leading-edge emergency medical care to local communities.
AdventHealth Hendersonville’s Emergency Department is staffed with skilled personnel 24 hours a day to treat injuries and emergency medical needs. In addition to the ER doctors provided by Wake Forest Baptist, the AdventHealth Hendersonville ED staff includes highly trained multi-disciplinary Registered Nurses, Paramedics, administrative assistants and dedicated Nurse Navigators who meet with every patient.
- After Your ER Visit
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Hopefully, your trip to the emergency room will be the only medical attention you'll need for a while. If your injury or condition requires further treatment, however, our care navigators will help connect you with follow-up care wherever you live. As part of our mission to provide whole-person care, we're here to not only heal your body. We want to help ease your mind and minister to your spirit, as well.
Quality Matters
AdventHealth’s whole-person care promise includes a commitment to delivering safe, high-quality health care to our community. We are proud to be recognized as a Leapfrog Safety Grade A Hospital, a CMS 5-Star Hospital and an Age-Friendly Health System Participant.
