We're Right Here With You
The road to wellness is a journey. One you don’t have to take alone. At AdventHealth Hendersonville, formerly Park Ridge Health, we’re here to guide you with expert care, useful patient resources, and hospital amenities that support our overall aim to heal your body, ease your mind, and lift your spirit. Get ready to focus on your health, and let us take care of the rest.
Resources for Patients
We want to make your journey to whole health easier, before, during, and even after your visit to AdventHealth Hendersonville, formerly Park Ridge Health. Learn more about the tools and patient resources we offer to help you along the way.
No Matter What You Need, We’ve Got You Covered
- Patient Services
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Your experience at AdventHealth Hendersonville is very important to us. Whether you're welcoming a baby, beginning a course of inpatient care, or coming in for some routine tests, we want you to feel comfortable and cared for throughout your stay. Our guest-services team is here to support you. Whatever we can do to help, please let us know. You may contact our Director of Patient and Guest Relations with questions or requests at Call828-681-2781.
The AdventHealth Hendersonville Ambassador Program
Your emotional and spiritual well-being are an important part of your healing process. There is a power in being present and available. That's why we strive to be here for you — to provide a listening ear, a reassuring smile, and as much time as you need to feel comfortable and cared for.
Our Ambassador Program exists to provide you with the loving support that lets you know you're welcome here. Each day, our Ambassadors, often including our President and CEO, spend time at our front entrance greeting incoming patients and visitors. It's all just a small part of a guest experience we hope will bring healing, health, and hope to you and your loved ones.
- Pastoral Care
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Our dedication to providing compassionate, Christ-centered care continues beyond the birthing center, the exam rooms, and ER. We believe that true health comes from caring for the whole person — body, mind, and spirit. Our hospitals were built upon this foundation and it still guides the care we provide every day.
Throughout your course of care, if you wish to talk with someone who can provide spiritual support and guidance, our pastoral-care team is here to listen, counsel, and comfort. Regardless of your faith tradition, our team of qualified, spiritual guides will help you stay positive and channel hope and faith. Each of our chaplains focuses on the spiritual healing and restoration of those in our care, including their friends and families.
If you wish to speak with your own pastor, priest, or other personal spiritual mentor, we will be happy to contact them for you. To help ease the transition for those admitted to our facility, all new guests are visited by one of our pastoral-care team members within 24-hours of admission.
Our pastoral-care services include:
- Anointing
- Arrangement of baptisms and communion
- Crisis support for guests, families, and AdventHealth Hendersonville team members
- Devotionals
- Grief counseling
- Guest visitation
- Meditation groups
- Spiritual support
Community-based pastoral-care services:
- Funeral services
- Grief counseling
- Home visitation to former guests under the care of home-health services
- Premarital counseling
To arrange any of the above services, or to speak directly with a pastoral-care team member, please call Call828-681-2159.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
So You Can Focus on Healing
When you're bogged down with details like making appointments, filling prescriptions, and paying your bills, it pulls your focus from the thing that matters most: healing. Our goal is to make your experience with us as easy and convenient as possible, so you can focus on your recovery.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.